Privacy Policy - Celebritysoulfood

1. Introduction

Celebrity Soul Food (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal data of visitors to our website, celebritysoulfood.com. We respect your privacy rights and are dedicated to protecting your personal information in strict compliance with applicable data protection laws, including but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your information and highlights your rights in relation to your personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal information collected through our website (celebritysoulfood.com), digital communications, transactions, and interactions with our services. For the purposes of applicable data protection legislation, Celebrity Soul Food is the data controller for any personal data collected via this website. If you have any questions or requests relating to this Privacy Policy, please contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data:

a. Usage Data: Includes data about your interactions with our website (e.g., page views, time spent on pages), IP address, browser type and version, operating system, referral source, and session data.

b. Account Data: When you create an account or place an order, we collect your name, email address, telephone number, delivery and billing address.

c. Profile Data: Includes information relating to your purchase history, dietary preferences, saved items, behavior on our platform, and other interests relevant to our services.

d. Communication Data: Includes records of any correspondence or communications submitted through our website, including helpdesk support, contact forms, or email interactions.

e. Technical Data: Includes device and system configurations, such as device type, internet provider, language settings, and screen resolution.

f. Transaction Data: Includes records of goods or services purchased, payment card details processed through third-party processors (we do not retain these), billing confirmations, and shipping information.

g. Preference Data: Includes marketing communication preferences, product interest indicators, and responses to surveys or promotions.

4. Legal Bases for Processing

We process your personal data only where we have a lawful basis to do so. These include:

– Consent: When you voluntarily provide your information or opt-in to marketing communications.
– Contractual Necessity: To fulfill agreements with you, including order fulfillment and service delivery.
– Legitimate Interests: For internal business purposes such as website optimization, analytics, fraud prevention, and service improvement.
– Legal Obligation: To comply with regulatory or legal requirements applicable to our operations.

5. Your Rights

As a data subject under applicable privacy laws, you are entitled to exercise the following rights:

– Right of Access: You may request confirmation of whether personal data about you is being processed and obtain a copy.
– Right to Rectification: You have the right to correct inaccuracies in the data we hold about you.
– Right to Erasure: You may request the deletion of your data under lawful circumstances.
– Right to Restriction: You may request that the processing of your data be limited.
– Right to Data Portability: You may request to receive your personal data in a structured, machine-readable format and to transmit that data to another controller.
– Right to Object: You have the right to object to certain types of processing, including direct marketing.
– Rights under CCPA: California residents may request to know, delete, and opt-out of the sale of their personal data.

All requests to exercise your rights may be submitted by contacting us at [email protected]. We may require verification of your identity before processing certain requests.

6. Security Measures

We implement rigorous organizational and technical safeguards to protect your data against unauthorized access, misuse, alteration, and loss. Key measures include:

– Encryption of data in transit and at rest using industry-standard protocols.
– Role-based access controls and user authentication.
– Regular data backups and secured storage solutions.
– Staff training on privacy and data protection protocols.

7. International Transfers

Your personal data may be processed in countries outside your jurisdiction, including countries that may not provide the same level of legal data protection as your home country. Where such transfers occur, we ensure appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms for cross-border data transfer.

8. Data Retention

We retain your personal data for only as long as necessary for the purposes for which it was collected, or as required by applicable laws. Our retention periods include:

– Account and Profile Data: Retained as long as the account remains active.
– Transaction and Payment Data: Retained for up to seven (7) years in accordance with financial regulations.
– Communication and Technical Data: Retained for a period of three (3) years unless a longer retention is required for legal purposes.
– Marketing Data: Retained until you opt out or withdraw consent.

Once retention periods expire, data is securely deleted or anonymized.

9. Cookie Policy

Our website uses cookies and similar technologies to provide functionality, personalize content, analyze website traffic, and enhance user experience. The types of cookies we use include:

– Essential Cookies: Required for the operation of the site (e.g., authentication, session management).
– Functional Cookies: Enable enhanced features, such as remembering preferences or saved items.
– Analytics Cookies: Collect anonymous usage statistics for website performance monitoring and improvement.
– Performance Cookies: Analyze and monitor the effectiveness of our design and navigation interfaces.

10. Cookie Management and Compliance with GDPR & CCPA

Upon your first visit to celebritysoulfood.com, a consent banner is displayed allowing you to accept, reject, or customize your cookie preferences in accordance with GDPR and CCPA requirements. You can review or modify your consent settings at any time by managing preferences in your browser or via settings provided in the site footer. For California residents, an opt-out mechanism is provided as required under the CCPA.

11. Special Protections for Children Under 13

Celebrity Soul Food does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it from our systems. Parents or guardians with concerns are encouraged to contact us at [email protected].

12. Policy Updates and User Notifications

This Privacy Policy is subject to change as our business evolves or to reflect legal or regulatory updates. In the event of any significant changes, we will provide appropriate notice, which may include publishing a prominent notice on our website or contacting you via email, where required by law. Continued use of the celebritysoulfood.com website constitutes acknowledgment and acceptance of any revisions.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact us at:

Email: [email protected]
Website: https://www.celebritysoulfood.com

We are fully committed to upholding your privacy and complying with applicable data protection laws. For all privacy-related inquiries, please do not hesitate to reach out to us.